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SAP for Professional Services

The Business Process of Client and Opportunity Management

The SAP for Professional Services set of solutions supports a full range of activities to help you retain existing clients and generate new business, including:

  • Client and matter acquisition – With SAP solutions, you get a complete view of each sales opportunity – including information on the prospect's history, risk, and key decision-makers. So you can optimize lead and opportunity management. In addition, you can check for conflicts across geographical boundaries, practice areas, and industry groups, reducing your exposure to risk.
  • Client and contact management – SAP solutions provide a complete, integrated view of clients and prospects. You can capture and monitor all client and contact information, maintain detailed profiles and full interaction histories, and manage critical relationships.

Client and opportunity management is enabled with applications such as SAP Customer Relationship Management (SAP CRM). To find out how SAP CRM can help you improve your client and opportunity management, please complete the "Contact SAP" form and request information about customer relationship management.

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