Americas

The Insurance industry faces major challenges such as changing customer expectations, consolidation, specialization, and ever-changing regulatory mandates. A prerequisite for successfully managing these business challenges is a flexible and agile IT environment.

SAP supports insurance companies to live up to these requirements through the business process platform for Insurance and enterprise service-enabled business functionality from SAP and ISV partners. The platform enables you to:

• Accelerate business innovation and respond to changing business needs
• Dramatically reduce the costs of deploying new business processes through the reuse of existing functionality

Real-Life Business Innovation

• Customer success stories – Read real-life examples of how insurance companies benefit from business process platforms today.
• Collaborative insurance claims management – Visit the enterprises services Wiki to learn how SAP enables innovative insurance processes through a business process platform.
• Claims handling
• Document vendor
• External claims investigation
• External reporting
• Customer billing and payment – See how SAP enables out-of-the box integration with enterprise services.
• Insurance sales force management – Explore the enterprise services Wiki now to manage credentials and licenses for Insurance agents.

Building Business Innovation

• Enterprise services for the insurance industries – Visit the Enterprise Services Workplace (ES Workplace) for SAP for Insurance and explore the enterprise services available for high tech processes. Hosted by SAP, the ES workplace lets you navigate from core industry processes down to details about related enterprise service definitions.
• SOA in community – Learn about, test drive, define, and develop enterprise services in SAP's community area dedicated to SOA. Whether you are just getting started with enterprise services or ready to start building, the community network provides information and the means to collaborate with others on the topic.