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SAP NEWSBYTE - November 19, 2009 - Leading IT market research and advisory firm IDC announced the recipients of the IDC SMB Excellence Award. SAP was a recipient of an award in the category “Streamlining/Enhancing Customer Engagement” for its SAP® Business All-in-One fast-start program.
The SAP Business All-in-One fast-start program enables small businesses and midsize companies to quickly evaluate, acquire and implement the SAP® Business All-in-One solution for greater clarity across all operations while saving time, effort and money. The industry-specific, award-winning program was recognized as a recipient of the award because it fit into the criteria defined by IDC, where a firm demonstrates innovation in technology and approaches to simplify the technology acquisition process and better meet the needs of prospects looking for advanced solutions.
“The challenge with comprehensive business solutions, especially those involving CRM or ERP, is that the more complete they are the more complex and expensive they are,” said Raymond Boggs, vice president, SMB Research, IDC. “SAP is meeting that challenge head-on with the fast-start program for SAP Business All-in-One, which lets customers configure the solution with the capabilities desired, while seeing the impact on cost and deployment. Standard templates make this possible, but channel partners still have opportunity to add value as they fine-tune solutions.”
SAP demonstrates innovation through its online solution configurator for SAP Business All-in-One solutions. The solution configurator allows prospects to scope their solution and get an instant cost estimate comprising software, implementation services and hardware with only a few mouse clicks –allowing a fast, easy and highly transparency evaluation process.
For more information, read IDC’s press release or access the full report 2009 IDC SMB Excellence Awards - Innovative Product , Marketing, Support and Promotions Products to Enhance Customer Appeal and Competitive Success.
The IDC SMB Excellence Awards are granted to technology providers who in IDC's view are serving the SMB market in innovative ways, providing advanced technology capabilities to firms with fewer than 1000 employees. Nominees for the IDC SMB Excellence Award are evaluated on the basis of three key criteria: the creation of products and/or programs that specifically address the unique needs of SMBs; the business implications of these products or programs for the nominated firm; and the competitive impact of these products or programs. The award recipients are selected by IDC's SMB Research team in consultation with the IDC analysts that follow the relevant technology market associated with these products or programs.
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