ON TIME, ON BUDGET
Founded in 1999 and headquartered in São Paulo, Brazil, Agile Solutions operates offices in Santiago, Chile and Miami, Florida. Its rapidly-growing client base includes companies in a wide range of industries, from telecommunications to pharmaceuticals. Agile has built a reputation for thoroughness, professionalism, and speed, all of which are crucial to its ability to win business in the competitive field of software services. And it sees SAP xRPM as a vehicle for enhancing that reputation.
“Our customers want to get their projects completed on time and on budget,” explains Thelma Almeida, Agile’s Customer Relationship Manager. “And SAP xRPM helps us meet their expectations. With it, our customers can track a project right along with us over the Internet, which helps ensure timely completion and the best possible use of resources. SAP xRPM even lets us show the customer a variety of possible scenarios,” she adds, “so they can choose the best solution for their needs. That results in a more effective project and greater customer satisfaction.”