Following SAP's acquisition of OutlookSoft Corporation in May 2007, the OutlookSoft 5.0 product has been rebranded SAP Business Planning and Consolidation. The SAP Business Planning and Consolidation application is the industry's leading solution for managing critical financial and operational planning, budgeting, reporting, and analytic requirements. You benefit from:

• Improved decision making – Risk-adjusted planning helps you predict problem situations – so corrective action can be taken.
• Reduced cycle time – Finance and line-of-business managers can collaborate in a unified landscape, streamlining the process of creating and approving plans and budgets.
• Minimized business and compliance risk – Transparent financial data and a single version of the truth enable fast, accurate management and statutory reporting.
• Streamlined collaboration – Effective use of prepackaged business process flows and self-service flows reduces the time required to modify common business processes.
• Increased user productivity – An intuitive interface and familiar office tools help workers make the most of their time.

Learn more about SAP solutions, including:

• SAP solutions for performance management
• SAP Strategy Management
• SAP solutions for governance, risk, and compliance (SAP solutions for GRC)
• SAP Business Planning and Consolidation
• SAP xApp Analytics

Product Demo

Request a demo of the SAP Business Planning and Consolidation product.

Support

For support for your former OutlookSoft purchase or SAP Business Planning and Consolidation, go to SAP's Service Marketplace for all your support needs. All direct OutlookSoft customers have received an e-mail designating an administrative (super s-user) account for access to Service Marketplace (SMP).

You can still access the OutlookSoft support system to update/maintain your open incidents. If you need to create a new incident, please do so through the Service Marketplace.

SAP Service Marketplace
SAP Service Marketplace is the central support portal, consisting of channels into other sub-portals, which allows you to do many of your daily activities from just one page. The support portal channel is where customers initiate all communications with SAP Support consultants.

• SAP Service Marketplace
• Getting started and training guide for CPM BPC (OutlookSoft) customers (PDF, 3 MB)

Support User (S-User) questions:
For US customers: If you do not know who your super s- user is, please contact SAP support at support.america@sap.com.

For international customers: If you do not know who your super s- user is, please contact SAP support by at www.service.sap.com Click on 'SAP Support Center Addresses' under SAP Support Portal section, where you will find a link to your local support center.

Product Support Contact information:
Effective December 31, 2007, the current OutlookSoft support telephone lines will be turned off and replaced by new toll-free lines. For a complete list of phone numbers please read SMP Note # 560499